This option is useful only if you use Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account. To track receipt responses, you can select Always send a read receipt check box.Then go down and under Tracking, select Delivery receipt confirming the message was delivered to the recipient's e-mail server or Read receipt confirming the recipient viewed the message check box.Go to File tab and click on Options followed by Mail.Follow below mentioned steps to get delivery and read receipt. Once you set delivery receipt, you will be notified that email has been delivered to recipients or not whereas Read receipt is used to alert you that email is opened by respective recipients. Phase #1: Setting Delivery or Read receipt To know how to add these options to track your Outlook email messages, keep on reading… These options help you to track your email messages. It can be done by setting delivery report, voting, follow up actions, etc. Sometimes, you want track email messages which have been sent to others.